Privacy policy

Herbify.it Privacy Policy

Protecting your personal data is a priority for Herbify. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting or purchasing from Herbify.it, in accordance with EU Regulation 2016/679 (GDPR).

1. Information Collected

When you visit our site and/or make a purchase, we automatically collect certain information. The categories of data collected include:

  • Personal Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Credit card data or other payment methods.
  • Website Usage Information: Browser information, IP address, device, pages visited, and interactions with the site.

2. How We Use Your Data

The information we collect is used for various purposes, including:

  • Processing your orders and providing our products and services.
  • Processing payments and preventing fraud.
  • Improving the website and your shopping experience.
  • Responding to your inquiries and providing customer support.
  • Sending you marketing communications only if you have provided your consent.

3. Sharing Your Data

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with the following entities for the purposes listed above:

  • Payment service providers (e.g., Shopify Payments, PayPal) to process payments.
  • Shipping and delivery services to send your orders.
  • Technical service providers for website maintenance.
  • Legal authorities when required by law.

4. Shopify and Data Protection

Herbify.it is hosted by Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products. Your data is stored through Shopify’s databases, which implement advanced security measures to protect the collected information.

For more details on Shopify’s privacy practices, you can review the Shopify Privacy Policy.

5. Marketing and Communications

If you have provided consent, we may send you promotional emails and updates about our products. You can opt out of these communications at any time by clicking “Unsubscribe” in the emails or contacting us at info@herbify.it.

6. Your Rights

In accordance with the GDPR, you have the right to:

  • Access your personal data and request a copy.
  • Request correction or deletion of your data.
  • Restrict the processing of your data or object to its use.
  • Request the transfer of your data to another service provider.
  • Withdraw your consent to the processing of personal data at any time.

To exercise these rights, you can contact us by email at info@herbify.it.

7. Data Security

We implement technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

8. Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences directly from your browser, or consult our Cookie Policy for more information.

9. Changes to the Policy

We may update this Privacy Policy periodically. Changes will be posted on this page and will be effective immediately upon publication.

10. Contact

For more information about our Privacy Policy or to exercise your rights, you can contact us via:

AM GROUP SRLS
Via di Casale Snc, 53045 Montepulciano
VAT Number: IT01573760525
Email: info@herbify.it
Phone: +39 329 208 6674